Terms of Service

Service Scope

VPNRN provides access to international routes, subscription management, and client access. The service covers 100+ countries / 150+ routes and supports Windows / macOS / iOS / Android / Linux. The routes available to you and your account subscription status are shown in the user panel.

The service provides network connectivity; it does not sell memberships, content, or access rights for third-party websites. Whether a destination service permits access depends on its regional policies, account status, and rules. A successful connection does not grant authorization to use that service.

Account and Subscription Rules

No email address is required; you can create an account with a username and password. Keep your login details and subscription link secure, and do not publish them publicly. If you discover leaked credentials or unusual activity, change your password promptly and request help through a support ticket in the user panel.

There is no limit on the number of devices connected at the same time. This applies to devices used by the account holder and does not permit sharing an account with others, reselling a subscription, or redistributing connectivity. You are responsible for authorized use on your devices and for safeguarding your account credentials.

Monthly subscription traffic resets each month on the activation date. The price difference for a mid-cycle upgrade is converted into the remaining number of days. Data packages remain available until used and never expire. Before paying, check the plan type, data allowance, and amount. See the plans page and your order in the user panel for pricing. Available payment methods are Alipay / WeChat Pay / USDT.

Acceptable Use

You must comply with the laws and regulations applicable where you are located and to your activities, and must not use the service for unlawful purposes. Do not use the connection to distribute illegal content, commit fraud, violate another person's privacy or intellectual property, access systems without authorization, conduct malicious scans or attacks, or distribute malware.

Do not interfere with other users' connections, damage service infrastructure, or misuse subscription interfaces. When accessing third-party services, confirm that you are authorized to use them and comply with their terms. You must not use this service to infringe the lawful rights of third parties.

Availability and Limits of Responsibility

Network connectivity may be affected by your local network, carrier routing, device settings, route maintenance, and the status of destination websites. VPNRN does not guarantee continuous access to any particular website, a fixed speed, or uninterrupted service. Quantum encryption protects connections through this service; it does not replace your own account security practices.

If you experience connection issues, first check your subscription status and client configuration, then submit a support ticket with the necessary details. We will assist with troubleshooting as appropriate for issues caused by changes to third-party services, device faults, or force majeure. Liability is determined under applicable law. These terms do not exclude or limit liability where the law does not permit such exclusion or limitation.

Refund Requests and Processing

You may request a full refund for any reason within 30 days of your first payment. Sign in to the user panel and submit a request through the support ticket portal, including order details that can be used to locate the payment. You do not need to cite a connection issue as the reason for your request.

VPNRN will verify the account and payment records, then provide updates and refund details in the ticket. Do not include your password, full subscription link, or sensitive payment credentials in a ticket. Processing times may vary by payment channel; check the original ticket for updates.

Account Termination and Changes to These Terms

For unlawful use, resale or sharing, attacks on service infrastructure, or other serious violations of these terms, VPNRN may restrict connections, suspend accounts, or terminate service depending on the circumstances, and will explain the reason where feasible. If you disagree with an account decision, you may request a review through a support ticket. Account actions do not affect refunds or other rights available under applicable law.

When service rules change, this page will be updated with the revised terms and the month of the latest update. Changes affecting important user rights will be announced on the site or through the user panel. Changes will not retroactively diminish statutory rights that have already accrued. See the Privacy Policy for details on how personal information is handled.